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Trade

CM20
Investigator
Investigator

‎15-08-2020 09:32 AM

Hi just wondering could I trade my phone in when it’s broke for a new one as I’m on swappable anytime 

0 Helpful
5 REPLIES 5
Leanne_T
EE Community Support Team

‎15-08-2020 10:17 AM

Hi @CM20

 

Welcome to the community.

 

Do you have an upgrade anytime plan with us?

 

Thanks 🙂

 

Leanne.

0 Helpful
Beany96
Skilled Contributor
Skilled Contributor

‎15-08-2020 02:57 PM

Hi @CM20  You can indeed but you’ll have to pay a fee if the phone isn’t in peak condition 

CM20
Investigator
Investigator
In response to Leanne_T

‎15-08-2020 03:12 PM

I do yes 

Sent from Yahoo Mail for iPhone
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CM20
Investigator
Investigator
In response to Beany96

‎15-08-2020 03:12 PM

Well it says if I pay £100 I can upgrade anytime 

Sent from Yahoo Mail for iPhone
0 Helpful
Leanne_T
EE Community Support Team
In response to CM20

‎15-08-2020 03:18 PM

Afternoon @CM20

 

Thanks for coming back to me.

 

If the device has been damaged there will be a fee depending on the device, you can find full details on our How can I Upgrade Anytime? Help page.

 

Thanks.

 

Leanne.

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