Just bought an e3531 internet dongle & PAYG sun but can’t get a Wi-fi co

[Sdredim]

I have just bought a dongle from Argos.  A D-Link with 6GB pre loaded.  I have not been able to get a signal and assumed it was because I had to 'register' the sim card.  However I have been unable to find out how to do this on the web site and trying to phone has been impossible.  

Some advice would be appreciated.

[James_B]

Hi @Sdredim,

Welcome to the EE Community. 🙂

Your pay as you go SIM should be ready to use. What happens when you try to connect to the internet?

Thanks

James

[XRaySpeX]

@Sdredim : What model D-Link is it?

What does texting AL to 150 from it fully report verbatim?

[Sdredim]

It is a DWM-222 4G LTE USB adapter

Richard's iPhone

[Sdredim]

Hi,  when I try to get on the internet I am connected but no internet.  I have checked that I have a signal but EE report no problems for my post code.

[XRaySpeX]

What was the response to the SMS I asked you to send?

[Sdredim]

I don’t understand the wuestion.  I have connection so cannot text.  That is my problem.  No connection to the internet.  

[XRaySpeX]

You may not have a data connection but you can still send a text. Have you tried sending 1?

[Sdredim]

This is my screen shot.  Trying to send text as you suggested.  Where is the send button?

[Leanne_T]

Hi @Sdredim

Thanks for coming back to us.

Do you have a phone you can try the SIM card in at all?

Where did you purchase the device?

Leanne.