Trade in to upgrade process

[_bitter90s_]

Morning, can anyone walk me the aforementioned process because I want to trade in my iPhone 11 to pay off my existing contract to upgrade to an iPhone 12/13 depending on contract. 

[Jon_K]

Hi @_bitter90s_

I've responded to your other post.

Jon

[Chris_B]

@_bitter90s_  You upgraded you then send in your old device once you receive the returns package.