Trade in for S21 ultra

Niz1302 · ‎29-01-2021

Hi

Received the S21 ultra today on the basis I trade in my Samsung s10+ I don't have any information on sending that back though. Can anyone help please as I don't fancy £350 being added to my bill because I couldn't send the trade in back in time.

TIA

Northerner · ‎29-01-2021

Hi @Niz1302

It's likely you will receive an email and return envelope in the next few days.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎29-01-2021

Hi @Niz1302

It's likely you will receive an email and return envelope in the next few days.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

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Trade in for S21 ultra