Topping up

Markcc
Visitor

‎22-11-2021 08:41 PM

Whilst topping up with a saved card I am then asked for additional identification but doesn't tell me what our where to enter it.

Markcc

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Northerner
EE Community Star
EE Community Star

‎23-11-2021 06:46 AM - edited ‎23-11-2021 06:46 AM

Hi @Markcc 

 

How are you topping up? 

 

It's normally your card provider which requires the additional verification. 

 

Thanks



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