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Community Activity
Not off to a great start
I completed my order through online chat on April 2nd. Told the chat agent that I didn't have a telephone line installed and asked if it were a problem. "Nope".Chat Agent forgot to add the spare free box so now I need to wait until the install is com...
Why do engineer visits take so long?
Hi all I'm just here to let off some steam here as I’ve had enough of waiting for EE to install my broadband.My order was made on 22 March which isn’t in grand scheme of things not a very long time ago however it’s just annoying when the date is move...
Ee app not working Easter weekend
Any ones ee app not logging in?
File Sharing
I'm trying to share files across my home network with a combination of windows 10/11 computers. I've followed all the setup instructions I can find to do with windows but I'm sill having no joy. Are there any settings on the EE Smart Firewall I need ...
Praise
I would like to praise EE and the customer service agent I just dealt with. I work in the customer service business with Ford and Kia as a customer service advisor so naturally I realise how important reviews are. If someone could point me in the rig...
Item not delivered
Hi there , I ordered an iPhone 16 and sim 3 days ago and I haven’t got an email saying it’s been dispatched and I can’t track the parcel, I can’t ring Ee because I haven’t got the SIM card hence why I bought a new one PLEASE HELP!!!
What is pay as you go and flex hibernation, and how do I stop it?
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Speaker and Microphone
I saw that EE is an authorized Apple repair company. However, the price list does not include repair prices for the iPhone 11 Pro Max 64GB.When I receive a call I don't hear the person speaking, but they hear me. How much does the repair cost please?
No needs for work inside the house?
Hey guysjust got this message today. Does it mean that it will run through the old “socket”? i want an Ethernet cable running through my room and don’t know where it starts (current hub is in flatmates room)
EE TOPUP not working
I’ve just paid for £20 credit to TOPUP on my pay as you go plan and it’s been taken out of my bank account but not been put into credit. Never had this issue before. What do I do?
