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Tablet memory space and error message

NickieC
Visitor

Hi, I have a Huawei tablet purchased in March 2019 along with the renewal of my phone contract. I use the tablet purely for the Internet, checking emails, watching iplayer and ITV Hub, video calls and my ALEXA app. I do not have any documents saved on it. All of a sudden, it started saying "not enough space" and scanning to free up space, which I did. 20 seconds later, error message came up again. This has happened about 15 times. I ordered an SD card but have not yet put it in. Then yesterday, I turned it on and it came up with a weird screen telling me to plug it into my laptop and click a link. Too worried to do that as don't want my laptop to get a virus. Any advice? 

1 REPLY 1
Katie_B
EE Community Support Team

Hello @NickieC

 

Thanks for coming to the community. 

 

Do you have the email app set up?

 

Speak soon, 

 

Katie.