Switching Numbers

[KatieMantle123]

Hello, I have issued you with my PAC code, it said it’s been received and I’d get a confirmation email for my numbers to be changed. I haven’t yet had this. Will my number still be changed? Thanks. 

[bristolian]

Hi @KatieMantle123 

There is no access to specific accounts on this public forum, so you may need to call EE C/S on 150 to check your specifics.

But when did you submit your PAC - which day?

[KatieMantle123]

I did the form request last night before 5:30pm, but I would have thought I’d have got a confirmation email still.

Thanks,

Katie

Sent from my iPhone

[James_B]

Hi @KatieMantle123,

Have you checked your spam/junk folder?

If your email isn't there, please get in touch with Customer Care so we can make sure your request has been received.

Thanks

James