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08-08-2018 08:56 AM
Hi,
I placed an order yesterday morning for a contract phone (I am a new customer) and asked for it to be delivered in store local to where I work. I have the confirmation email and I was hoping it would arrive today as it was in stock and it was supposed to be desptached within 1 day. So, a couple of questions :-
Do I get a despatch notification even though it is being delivered into store ?
How long do stock orders take to arrive in store ?
Thank you.
Solved! See the answer below or view the solution in context.
08-08-2018 12:09 PM
Hi @wwwebber
Welcome to the community and thank you for ordering your phone with EE. 🙂
Yes, you should still get a delivery text from DPD the day before delivery and then one the morning of the delivery with a one hour time slot.
They're usually next day as long as the stock is there.
Are you able to track the delivery in the DPD app/website. You'll need to use the postcode of the EE store.
Chris
08-08-2018 12:09 PM
Hi @wwwebber
Welcome to the community and thank you for ordering your phone with EE. 🙂
Yes, you should still get a delivery text from DPD the day before delivery and then one the morning of the delivery with a one hour time slot.
They're usually next day as long as the stock is there.
Are you able to track the delivery in the DPD app/website. You'll need to use the postcode of the EE store.
Chris