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Still waiting on my order

sbamba84
Explorer

‎02-12-2020 09:36 AM

I ordered a new phone with EE on 30/11/20. I still have not received any more updates on my order

0 Helpful
3 REPLIES 3
Jon_K
Former EE Employee

‎02-12-2020 11:56 AM

Hi @sbamba84.

 

Welcome to the community.

 

Did you get a confirmation email?

 

Have you tried tracking your order?

 

Jon

0 Helpful
sbamba84
Explorer
In response to Jon_K

‎02-12-2020 12:06 PM

I got a confirmation email saying the payment was successful. I have not
received anything after that
0 Helpful
Jon_K
Former EE Employee
In response to sbamba84

‎02-12-2020 12:47 PM

Thanks @sbamba84.

 

Could you try tracking your order and let me know how you get on?

 

Jon

0 Helpful