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01-11-2019 08:15 AM
Ordered an upgrade phone, was told be dispatched within one day, been longer than that and still not been contacted. Anyway of checking my order has been acknowledged or when i am going to recieve the phone?
01-11-2019 08:29 AM
@DaleMitchell_1 Give customer services call about this.
01-11-2019 10:04 AM
01-11-2019 12:52 PM
I have the same thing.
i upgraded last Friday choosing a phone that was in stock.
ive heard nothing since.
01-11-2019 01:10 PM
Hi there @Welshblonde76
Welcome to the community.
If you give our Mobile Care team a call on 150, they will be able to access your account and check your order 🙂
Let me know how you get on.
Leanne.