Still no dispatch of order

[DaleMitchell_1]

Ordered an upgrade phone, was told be dispatched within one day, been longer than that and still not been contacted. Anyway of checking my order has been acknowledged or when i am going to recieve the phone? 

[Chris_B]

@DaleMitchell_1   Give customer services call about this. 

[James_B]

Hi @DaleMitchell_1,

Welcome to the EE Community. 🙂

Which phone did you order?

Thanks

James

[Welshblonde76]

I have the same thing.

i upgraded last Friday choosing a phone that was in stock.

ive heard nothing since.

[Leanne_T]

Hi there @Welshblonde76

Welcome to the community.

If you give our Mobile Care team a call on 150, they will be able to access your account and check your order 🙂

Let me know how you get on.

Leanne.