Static in iPhone audio. But no water damage in speakers.

[ValentinoSparx]

I bought a phone last week from EE (iPhone 11).

Whenever I record a video or a voice note, there’s static in the audio. It’s quite feint on video but very clear on voice recordings and yet, the phone hasn’t come in contact with water... How has this happened?

[James_B]

Hi @ValentinoSparx,

I'm sorry to hear you are having audio issues with your new phone. Please get in touch with Customer Care so our Tech Gurus can help.

Thanks

James