Community Activity

Cancelled order

I ordered anew phone yesterday paid the upfront payment yet today i got a text saying my order has been cancelled  

Account

  Dear Sir/Madam, I have received a payment reminder, but I do not have any contract or agreement with your company. Please clarify what this is regarding and why I have received this notice. The account number mentioned is: *****   If this is a mist...

AlinaM1 by Visitor
  • 10 Views
  • 1 replies
  • 0 Helpful

Continual Orange Light

Anyone else get the continual flashing orange light on the router?Openreach confirm no issues their end. 6th day straight with no internet EE accept fault but issue is still ongoing.Have to complete the following. turn off router - turn off openreach...

Alzyaman by Investigator
  • 378 Views
  • 35 replies
  • 16 Helpful

Resolved! How can I get a new tv box?

I have recently swapped over from BT broadband to EE. I was also a BT TV customer and have retained the Sports package with EE. It's been ages since my BT Pro box broke down and I just removed it from my setup and have it in storage for the day BT ev...

RobMU69 by Explorer
  • 77 Views
  • 2 replies
  • 3 Helpful

Connection Dropping Out At The Same Time Every Day

Hello! I have recently moved to EE broadband and it has been mostly working pretty well. I have had an issue with it for a while where the connection would drop for a minute/two sometime in the hour of 12am every single day. It has also changed with ...

ow259 by Investigator
  • 8376 Views
  • 147 replies
  • 34 Helpful

Contact a human

WHY CAN I NOT TALK TO A HUMAN. I AM TIRED OF GOING THROUGH PRESS ONE FOR THIS TWO FOR. I AM LOSING TH E WILL TO LIVE. IF I COULD TALK TO A HUMAN ONE MINUTE WOULD DO. ARE ALL MOBILE COMPANIES SO UNCARING OF CUSTOMERS THAT THEY HAVE SUCH DODGY SUPPORT?...