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Smarthub and accessing WD My Passport for Mac

DonnaP13
Investigator
Investigator

‎05-05-2021 01:48 PM

Am trying to attach my WD Passport to my hub so it is accessible from all Macs... it connects, I can see it in Finder, however, I cannot access any of the files.  The drive appears empty when connected to the Smart Hub.  If I link it directly to the Mac Mini, I can see all my files.

 

Am I doing something wrong?  Any help will be appreciated as I am testing this with a view to putting a brand new drive on the hub for use by all Macs as a time machine backup.

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7 REPLIES 7
Chris_B
EE Community Star
EE Community Star

‎05-05-2021 02:38 PM

@DonnaP13   You’ll probably find the answer HERE 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
XRaySpeX
EE Community Star
EE Community Star

‎05-05-2021 03:18 PM

How's it connected to the EE SH? By USB or by Ethernet?

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DonnaP13
Investigator
Investigator
In response to XRaySpeX

‎05-05-2021 07:20 PM

USB

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XRaySpeX
EE Community Star
EE Community Star
In response to DonnaP13

‎05-05-2021 07:33 PM

If it's anything like Windows you need SMB 1.0 enabled on the PC viewing the HDD.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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DonnaP13
Investigator
Investigator
In response to XRaySpeX

‎05-05-2021 07:45 PM

SMB sharing is already enabled.  I can view the files on the drive when connected directly, I can also view the the files from other macs if directly connected to the M1... it's just when I connect it to the home hub - all macs can see the drive, just not the data!

 

Will just leave it connected to the M1 that way we can all see it... was just hoping to be able to use the home hub as I am running out of usb ports!

 

But thanks anyway 🙂

 

 

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XRaySpeX
EE Community Star
EE Community Star
In response to DonnaP13

‎05-05-2021 07:51 PM

I'm talking about the version no, 1.0, of the Samba protocol, not the feature itself.

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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DonnaP13
Investigator
Investigator
In response to XRaySpeX

‎05-05-2021 09:30 PM

That may be it then... not too sure what version Big Sur uses... am loathe to change it as all the macs connect nicely... was just being lazy as I ran out of ports on the M1.

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