The EE Community

TNT Sports on Sky

We are thrilled to announce that TNT Sports on Sky TV has launched for EE broadband customers. As part of this launch, we are including HD at no extra cost! If you’re an EE Broadband customer with Sky TV, you can now add TNT Sports to your Sky TV thr...

Sansung 7 watch

I have a Samsung 7 watch. I pay the 7 pound to connect it when I receive phone calls. I don't get them on  my phone anymore. I get everything on my watch. I have to physically turn the watch off. To get a phone calls on my phone. Is there a way that ...

I should have unlimited data, but keep having to top up. WHY?

EE wants to charge me twice

Is there an email address or an actual person I can contact? I’m abroad at the moment and I’m not able to use my pack, as it says I need to top up £15 but I just paid £15 3 days ago??? I need to use my data as I’m overseas so I need to get it sorted ...

Contacting sales team about full fibre

Happy Easter everyone! A couple of weeks ago someone from EE called at my house and told my wife full fibre broadband was coming.  Unfortunately I wasn’t available; the chap said he’d come back but he never has…When I check my postcode on the EE site...

All-rounder contract, with EU roaming, suddenly stopped working in Cyprus

I have been in Cyprus for a few weeks, using my EE phone to call UK numbers. I visit Cyprus regularly and never had a roaming problem since joining EE 3 years ago. I have an All-Rounder contract, with unlimited everything, including EU roaming. Roami...

Ee blocking WiFi calling

So I usually use WiFi calling because of poor signal at home however recently the phone has been cut off because of a dispute that ee still need to respond about and since then whenever I make a call with WiFi calling it just diverts to the ee paymen...

why have I reached my spendcap when I have unlimited calls?

why have I reached a spendcap when I have unlimited calls

EE Smart Hub (2023) and the App

Hello,So I gave up, for now, on the Smart Hub Plus due to it's instabilities and bugs, and back to using the Smart Hub (2023) that I acquired elsewhere.Is this router meant to be able to interact with the App in the same way the Smart Hub Plus does? ...

File Sharing

I'm trying to share files across my home network with a combination of windows 10/11 computers. I've followed all the setup instructions I can find to do with windows but I'm sill having no joy. Are there any settings on the EE Smart Firewall I need ...