Community Activity

Unable to make calls or contact 150

Hello, I have had a billing issue and my services has been cut off, I have tried calling 150 and 360 to resolve this but when I call the call just cuts off straight away, I have tried finding a live chat on the ee website but I cant find it, how do I...

spazmunk by Visitor
  • 937 Views
  • 76 replies
  • 40 Helpful

No update on z fold delivery 😒 ordered on the 16th of july

Had order confirmation and it says its been dispatched, yet I've heard nothing from dpd or other companies. In the confirmation email it says expected delivery on the 18th of July 沈 big sad its not delivered.Id love some clarification is its out of s...

Luked99 by Explorer
  • 14 Views
  • 2 replies
  • 0 Helpful

Order not received

Hi I'm trying to contact EE please can you help I still have not received my tablet. It was supposed to of arrived today what's happened please can you help me 

1714 by Visitor
  • 6 Views
  • 1 replies
  • 0 Helpful

Resolved! Data Gifting

Been trying to gift data for over a week now, when you click the option to gift, the screen turns grey and doesn’t move?

Cj1402 by Explorer
  • 2998 Views
  • 33 replies
  • 15 Helpful

NR5103e not picking up 5G

Just got an unlocked NR5103E and put in an EE 5G sim, but for the life of me, I can get it to recognise a 5G signal, despite being 300 meters from a tower and 2 mobiles showing max bars for 5G and only showing LTE. Is there some sort of magic setting...

Pig3on by Visitor
  • 9 Views
  • 0 replies
  • 0 Helpful

Data

I’ve topped up with £20 buts it not giving me any data to use? 

Zach121 by Visitor
  • 11 Views
  • 1 replies
  • 0 Helpful

Z Fold 7 Waiting room/shipping updates

Ordered 9th July, black 512fg versionFor those doing the same let us know of any shipping movements, are you excited, what configuration you got and so on. My says already dispatched in tracking lol. I wish, Thanks

Lawtq by Established Contributor
  • 2813 Views
  • 36 replies
  • 14 Helpful

A rant about my recent experience with EE

In January I set up an account with EE for an unlimited data SIM card to use as an at home WiFi source. This had been done in person at an EE store, where I had requested that this account would have any information directed to my main account as I w...

Can’t call after topping up

Just topped up my account.  Had a strange message as well as confirmation.  Think my phone has been hacked or something.   As I can’t make most calls.   Can’t contact support or  any helpline.   Had a few messages about roaming abroad. I’ve never req...