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24-07-2021 10:05 AM
If I change from pay monthly to a sim only can I keep my current number?
Solved! See the answer below or view the solution in context.
24-07-2021 10:48 AM
Hello @Bassett1
Yes you can, changing from a device-based plan to a SIM-only plan is just a change of payment plan. It's referred to on "myEE" online as an upgrade.
You will keep your number as a matter of course when upgrading or changing payment plans.
Remember a SIM-only plan is different to a PAYG plan.
24-07-2021 10:48 AM
Hello @Bassett1
Yes you can, changing from a device-based plan to a SIM-only plan is just a change of payment plan. It's referred to on "myEE" online as an upgrade.
You will keep your number as a matter of course when upgrading or changing payment plans.
Remember a SIM-only plan is different to a PAYG plan.
24-07-2021 10:58 AM
Brilliant thank you 👍🏼