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Community Activity
Phone extension sockets, Digital Voice and broadband speed
Before I was recently migrated from BT to EE I had my BT Hub plugged in to a phone extension socket rather than the master socket (despite the advice not to do this, I was getting average speeds of 44mbps). Once I switched to EE I plugged the new EE ...
Discovery plus dropping sound after ads
There is no sound when whatever show we're watching comes back after the adverts. Any ideas why? Thanks
Switch 2 Northern Ireland Delivery
Hi guys,I am in Northern Ireland and pre-ordered a switch in early April. I have received confirmation and the courier is saying DPD, delivery estimate is 5th June etc.My query is simply regarding NI delivery, which is always slower. I do not have m...
Switch 2 - launch date delivery
Is there any update on whether delivery is on-track for Wednesday? I'm sure I'm not the only one who has received no updates at all since pre-ordering in April.
Free 3 month deal
I thought I had signed up with the free 3 month deal.
Resolved! Data access roaming
I have a £5 Everything Pack. When I went to Spain I paid for 10 days EU roaming. Voice and text were fine but no data access. The information on this site indicates that I should get all three??
EE smart up pro not at 1.6 speed
I have had the smart hub pro since last year now i brought a 10 gig pci card for it and it was working great getting the 1.6 speed all the time now for some reason the speed has went down to under 1 gig as i said the speed was working fine and now it...
Speed Test
I have a bt Smarthub. When I have been running a speed test previously from the EE iOS app it has worked perfectly. Since the last update of the app, the speed test runs but then gives me an error message saying it failed to run.any ideas please? 3rd...
Resolved! 5G Smart Hub Problems
We've had the 5g Smart Hub for just over month and receive excellent speeds of 250-400 mbps in an area where landline speeds are poor. However, I'm having constant problems with the internet just dropping on devices connected to the hub. It's a parti...
Smart Hub constantly dropping connection
For the last week and half our mobile broadband hub has been constantly dropping connection. It’ll hold for maybe 10 minutes and then drop out, causing whatever we’re doing to also drop whether that’s gaming, streaming, web calls etc. every time we r...
