Set password when starting my MOTO phone

[keithkelland]

I cannot make phone calls because the system is asking for a password that I have no knowledge of. I can receive calls but can go nowhere on teh phne. I have no menu and cant use internet on phone.

Help please

[Christopher_G]

Hi @keithkelland

Could you try popping '1234' or '00000000'

Which Motorola phone is it?

Chris

[keithkelland]

Who do I contact to get the phone taken in and repaired

Keith

[Leanne_T]

Hi @keithkelland

Thanks for coming back to us. 

How long have you had your phone and where did you purchase the Motorola? 

Thanks 🙂

Leanne.

[keithkelland]

I got the phone in September I think. Previously I had a Google phone. I
have put the sim card from the motorola into the google phone and it is
working okay.
This means that the motorola is faulty.

Keith

[Leanne_T]

Thanks @keithkelland

If you give us a call on 150, or use our online trouble-shooter tool we will let you know your next steps for booking a repair. 

Thanks 🙂

Leanne.