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25-01-2021 02:57 PM
Hello, I was just wondering: I called a company I had never called before, and they returned the call and used my christian name as salutation. I found this really weird: is there a setting that means that my details come up on their screen? I've looked and can't see.
25-01-2021 04:37 PM
Hi @B_Dashboard
Thanks for coming to the community.
I don't believe there is a setting on your device that would provide these details.
When you made the call did you leave a message for the company to call you back?
Thanks.
Leanne.
25-01-2021 04:42 PM
Hello Leanne
no: this is what worried me. I had simply called the number, left no message.
I had not called them before. I received a voicemail mentioning me by name. I wonder if they have somehow picked up something in my settings.
Thanks.
25-01-2021 04:48 PM
Hi @B_Dashboard
Do you have a personalised voicemail with your name for people to leave a message?
Leanne.
25-01-2021 04:52 PM
Thanks again: good point. I don't think so; I think I had the standard non-personalised one.
25-01-2021 04:55 PM
Hi @B_Dashboard
If you call your voicemail and select option 2, do you have a personalised voicemail set up?
Leanne.