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Sending SMS when roaming

GT17
Investigator
Investigator

Hello,

I am currently abroad and I am trying to send SMS using my PAYG plan. I tried multiple numbers but each time I get the message "unable to send message after multiple attempts". When I try to make a call I hear something like "this number are barred" (whichever number I use).

 

More details:
- The phone is connected to the network. I receive messages from EE

- I used some data on this plan while in UK

- I have active £1 Talk Pack

15 REPLIES 15

I did not try sending SMS while in UK.

XRaySpeX
EE Community Star
EE Community Star

Did you make calls in UK?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Nope. I only used data.

XRaySpeX
EE Community Star
EE Community Star

As you never used that PAYG SIM for making calls or texts in UK before you left to go abroad you can't now use it until you return to UK. EE PAYG SIMs need 1st activating on EE's home UK network. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Is there any other way around this? I won't be in UK soon.

My main concern is that in the absence of "Connection Action" my SIM card will be disabled and I will lose the credit. So I wanted to spend something on SMS or call.

XRaySpeX
EE Community Star
EE Community Star

No, other than send the SIM to a pal in UK to make a call or text & then return it to you.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP