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Santander app lost connection

Josh_p
Explorer

‎18-10-2021 09:10 PM

I’ve seen posts on this I went from oppo to iPhone 11 today and everything works fine but the Santander app. I can’t use WiFi cos I don’t have it but why? I can’t use google cos I have to verify on the app. If I change to my second sim will that work?

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎18-10-2021 10:42 PM

Hi @Josh_p 

 

I'm not sure what you're asking? 

 

I don't know why you don't have WiFi, if you connect to mobile data then the app should be able to verify. 

 

Thanks



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0 Helpful
bristolian
EE Community Star
EE Community Star

‎18-10-2021 10:46 PM

Hi @Josh_p 

 

@Josh_p wrote:

I can’t use WiFi cos I don’t have it but why?

WiFi is just a wireless connection between your mobile device (phone/tablet/laptop) and a broadband router.

 

It's completely separate to your phone's wireless connection to EE's mobile network.

0 Helpful