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20-05-2020 11:23 PM
I upgraded my phone on the 5th march in a we store for a pre order Samsung s20 ultra and have heard nothing at all since. My current phone battery is failing rapidly.
i know there is a pandemic going on but what’s annoying me is why haven’t I heard anything at all about my order
19-03-2020 04:07 PM
I ordered on 27th and just got a DPD will be delivered tomorrow e-mail.
19-03-2020 04:10 PM
I pre ordered mine on the 5th March along with the Galaxy watch. The galaxy watch should arrive way earlier and I’ve heard nothing about it, only a confirmation about my S20. Absolute joke EE.
19-03-2020 04:18 PM
Hi @ollymann19
If you speak to our Mobile Care team on 150, they will be able to check your order for the Samsung Galaxy Watch and give you an update on this.
Thanks.
Leanne.
19-03-2020 04:24 PM
Are people still getting delivery emails from DPD? Ordered 3rd of march wandering if i might fall into tomorrows bracket
19-03-2020 04:28 PM
I haven't heard anything yet Woody97 but I ordered on the 7th. Im thinking we aren't part of this batch.
19-03-2020 04:54 PM
Ordered mine 3rd march not heard anything at all so not holding my breath
19-03-2020 04:58 PM
Mine is coming tomorrow too 😃 very excited! I ordered over the phone on the 24th February. I had rang EE this morning for any new updates (been doing that every few days) and they said I definitely wouldn't have it sooner than the 31st 🙄 I still won't believe it's coming until it is in my hands though! Time slot is 12 til 1.
19-03-2020 04:59 PM
19-03-2020 05:01 PM
Mine is coming tomorrow now and it's only a week late so I'm well pleased now. Yay!!!
19-03-2020 05:02 PM