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Samsung s20 ultra order

Mike197928
Explorer

I upgraded my phone on the 5th march in a we store for a pre order Samsung s20 ultra and have heard nothing at all since. My current phone battery is failing rapidly.

 

i know there is a pandemic going on but what’s annoying me is why haven’t I heard anything at all about my order

2,739 REPLIES 2,739
Djackson121
Established Contributor
Established Contributor

24th but that to cover just in case something goes wrong and sales of s20 ultra gone down from last years 

If you are being quoted the 24th then I hate to break it to you. 24th is more likely for you than the 10th.

 

It doesn't matter how long you have been with EE as a customer its all down to who ordered first.

 

They work on a first served first out basis.

 

If Joe Bloggs ordered just before you and is further up in the queue by 1 than you then they won't send yours out before sending Joe Bloggs.


BrendonH (Android Expert) Google Pixel 8 Pro Obsidian Black (Android 15)
If I have helped please click the THUMB/SOLUTION buttons below
Djackson121
Established Contributor
Established Contributor

I hate break it to u but I definitely will get the phone next week because I know who the phone business works because my dad works for big companies not saying any names in business but it turn over millions.

Djackson121
Established Contributor
Established Contributor

Every phone I have pre ordered has come on the date it has come out eg Samsung, sony

Brt5586
Established Contributor
Established Contributor

I was speaking to an EE manager and they told me all phones start shipping from 13th March no earlier. Unfortunately since I preorder quite late I think mine may be 24th.


@Djackson121 wrote:

I hate break it to u but I definitely will get the phone next week because I know who the phone business works because my dad works for big companies not saying any names in business but it turn over millions.


Doesn't matter if your dad works for a multi-million £ company this doesn't change that if you have been quoted 24th that is the most likely date.

 

Doesn't matter if your other phones have come on time. So has all mine bar that 1 (Samsung Galaxy S6 Edge).

 

If you knew how companies worked you wouldn't be giving people on here miss-information.


BrendonH (Android Expert) Google Pixel 8 Pro Obsidian Black (Android 15)
If I have helped please click the THUMB/SOLUTION buttons below
Djackson121
Established Contributor
Established Contributor

My s10 plus from different network came on release day so Samsung s20 ultra with be the same 

3shirts
Valued Contributor
Valued Contributor

This thread is out of control. 

 

Fact is none of us know for sure. What seems likely is that earlier orderers will get it on 10th and later ones on 24th.

 

I suggest we all stop arguing and wait until someone actually receives their phone.

 

Djackson121
Established Contributor
Established Contributor

Ok

Kdonna
Established Contributor
Established Contributor

I see nothing in my ee...... Not have i had any updates