I upgraded my phone on the 5th march in a we store for a pre order Samsung s20 ultra and have heard nothing at all since. My current phone battery is failing rapidly.
i know there is a pandemic going on but what’s annoying me is why haven’t I heard anything at all about my order
After a long talk with their customer care agent who was a bit helpful. He told me the stock waiting time shown on his system is 21 days. so always aim to that. my 21 days wait would elapse tomorrow, fingers crossed
Same here @BlueSkies87. Online chat appeared for a brief moment this morning and has since disappeared. I guess contact volumes into 150 etc have perhaps caused them to disable it.
Either that or they have been reading this thread. 😂
If I don't have a message by 3pm, I tend to give up for that day. Keep wanting to call them but it seems pointless as it's always the same underlying theme. It will come when it comes 😏
They said they load as late as 11pm but I'm losing the will with it all. After isolating for at least a week, thinking we'd now be safe, I've woken up feeling horrid and as daft as it sounds, waiting on this phone is not helping!
