Samsung s20 ultra order

[Mike197928]

I upgraded my phone on the 5th march in a we store for a pre order Samsung s20 ultra and have heard nothing at all since. My current phone battery is failing rapidly.

i know there is a pandemic going on but what’s annoying me is why haven’t I heard anything at all about my order

[Dox89]

Lol the EE order status page is messed up. I’ve now refreshed it and it says order is dispatched and says it was dispatched on the 9th of March lol 

[Woody97]

When did you order it?

[howard72]

Remember this his the uk no1 network my ar## 

[Dox89]

@Woody97 Ordered mine in store on the 24th of February. Only just today has it updated my order page and I got all my activation text messages. Waiting for store to contact me

[Brodders]

Just to add, anyone that took up the offer for the Samsung watch don't forget to claim the £50 cash back from Samsung 

[77cats]

I don't even have an order status online, just a receipt from the shop...

All those updates you guys are talking about, are they about the 128Gb versions?

[Kol82]

Ordered on 24th Feb

[Channy85]

I had the same problem with the same dates but downloaded the DPD app and mines coming tomorrow so give that a try it seems DPD have more information then EE 

[Tommo8]

Hey i'm having the same problem. I pre-ordered mine through the store with a deposit on Feb 29th and havent heard anything since. I was gicen a paper receipt with an order code that does not allow me to check for it online, only via the store.

[bluemoon2]

It looks to me like no who pre-ordered after the 27th of Feb has received any notifications of delivery yet then?