I upgraded my phone on the 5th march in a we store for a pre order Samsung s20 ultra and have heard nothing at all since. My current phone battery is failing rapidly.
i know there is a pandemic going on but what’s annoying me is why haven’t I heard anything at all about my order
Pre ordered a Samsung Galaxy s20 plus in February as an upgrade hasn't arrived yet. Haven't heard anything since my confirmation email cant track what's going on through order number which starts with xko
I'm with Brandon, in light of what's happening right now, I think the health and safety of people around us is way more important than getting my phone
Totally agree more worrying things than phones but if it was that they new about this weeks ago shops still selling ee still lies if post locked down etc no problem but a manager even said to me it's not to do with the virus as were not getting a living object if you do your research it does not survive on non living for long they say hold for 24 to 48 hrs Samsung dont want a lock Down were all pre orders put out and no sales they might have trouble like other companies but used there heads pre orders send out a few thousand sell the rest simple if I was not on contract I would go buy the phone 128gb grey ultra if from start no guarantee fair enough order 18th get guaranteed 10th then text 13th now not sure could be tomorrow been told to say 23rd but not sure and ee have given out to people ordered after myself and proved it to them luck I'm told ok ring and it's a (computer says no) type of thing not good gonna lose custom that's for sure !!Sent from my Samsung Galaxy smartphone.
Im in exactly the same boat. Pre ordered in feb. Not heard a thing since. Rang ee to be told DPD will be in touch when they have my handset. Absolute joke
