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20-05-2020 11:23 PM
I upgraded my phone on the 5th march in a we store for a pre order Samsung s20 ultra and have heard nothing at all since. My current phone battery is failing rapidly.
i know there is a pandemic going on but what’s annoying me is why haven’t I heard anything at all about my order
10-03-2020 10:42 AM
How do I turn notifications off for this thread. My phones going mad lol.
10-03-2020 10:42 AM - edited 10-03-2020 10:43 AM
My dpd app says no parcels, I've rang the 0121 number though and the automated system has said my parcel will be delivered 11:46-12:46, I'm not waiting on anything else !
EE have definitely screwed something up and not added full addresses to the order details !!
10-03-2020 10:42 AM
What date did everyone pre order their phones and actually receive a delivery time ? I just want to see if there's any chance for mine
10-03-2020 10:44 AM
Hey dude I pre ordered mine on the 28th Feb with a delivery date for today and nothing from EE or DPD at all.:(
10-03-2020 10:46 AM
Finally I got the dpd saying its gonna be delivered today but on EE tracking app shows awaiting confirmation!! Ordered mine on 13 Feb in the morning
10-03-2020 10:51 AM
EE are a joke after ringing again get told we do not send them Samsung do ! So why u tell6me none in country for ee !! Only the ultra joke might have to change networks as no people getting theres with no problems
10-03-2020 10:52 AM
Had that exact experience but managed to speak with my driver and he has confirmed that all details are correct!
10-03-2020 10:53 AM
Mine is finally en route, will recieve it today
10-03-2020 10:54 AM
Yes mine the same suddenly updated even though I'd been checking it constantly think there has been a glitch with dpd notifications more than anything
10-03-2020 10:56 AM
Just phoned dpd again, spoke to a guy who said he's sent the driver a message with my house number, but worst case, because it's a phone and high security, it could get refused delivery and sent back to EE.
What a shambles !