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Samsung s20 ultra order

Mike197928
Explorer

I upgraded my phone on the 5th march in a we store for a pre order Samsung s20 ultra and have heard nothing at all since. My current phone battery is failing rapidly.

 

i know there is a pandemic going on but what’s annoying me is why haven’t I heard anything at all about my order

2,739 REPLIES 2,739

@Wbsgw 

 

You only start paying when the phone is despatched.


BrendonH (Android Expert) Google Pixel 8 Pro Obsidian Black (Android 15)
If I have helped please click the THUMB/SOLUTION buttons below

@Djackson121 

 

I suggest you read the forum guidelines


BrendonH (Android Expert) Google Pixel 8 Pro Obsidian Black (Android 15)
If I have helped please click the THUMB/SOLUTION buttons below
Djackson121
Established Contributor
Established Contributor

Ok sorry

Also there is no delays because of the Corona virus. The only plants they have closed are the ones that is manufacturing the Flip Z


BrendonH (Android Expert) Google Pixel 8 Pro Obsidian Black (Android 15)
If I have helped please click the THUMB/SOLUTION buttons below
Djackson121
Established Contributor
Established Contributor

Samsung this year may get phones to customers on time lol and I just want my new Samsung s0 ultra lol

Wbsgw
Valued Contributor
Valued Contributor

Yeah i didn't believe it for a second.

 

So my contract for s9+ is up 8th march.  £80

S20 ultra saying due for delivery 24-26th march so will i get a slightly lower bill?

The same corona guy Scott said no iwont as thats not how these phone contracts work, ill still be paying the same amount whether the phone comes on time or not

Djackson121
Established Contributor
Established Contributor

All I'm going say now is any information call ee or Samsung 

@Wbsgw the tariff never lowers after 24 months it will stay as is and then tour new tariff starts once the S20 is despatched.


BrendonH (Android Expert) Google Pixel 8 Pro Obsidian Black (Android 15)
If I have helped please click the THUMB/SOLUTION buttons below
3shirts
Valued Contributor
Valued Contributor

Guys stop fighting, you'll make the baby jeezus cry.

 

At the moment, it looks like I'm getting the Ultra on 24th March. This sucks. Hopefully things will change when the phones land in the UK and they can allocate them to the orders.

 

I'm going to work on the assumptions that 24th is correct. At least that gives Samsung time to push out updates to fix the camera issues.

safcsat
Valued Contributor
Valued Contributor

@BrendonH Not sure why you are quoting the 7 years or so? I've been on longer, but it doesn't matter.

 

All I was saying is that EE could give a better update once stock arrives and they see what they have to play with.  As per every single major phone launch.

 

Of course not everyone will get them on release day. I wasn't agreeing with that 😉