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Samsung galaxy ultra 21

Yk3
Visitor

‎19-11-2021 05:59 PM

I've upgraded my phone and am paying for a service that don't work on underground piccalilli line. Can we change my monthly fee...coz I'm not gonna pay for a service not provided

0 Helpful
2 REPLIES 2
mikeliuk
Ace Contributor
Ace Contributor

‎19-11-2021 07:41 PM

Hi @Yk3 ,

 

As a quick sanity check, do you mean you cannot make calls and use data when in an underground tunnel? Or am I misunderstand something here?

-- 
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0 Helpful
Northerner
EE Community Star
EE Community Star

‎20-11-2021 09:16 AM

Hi @Yk3 

 

Have you followed EE setup guide?

 

https://ee.co.uk/help/help-new/network-and-coverage/tethering-or-sharing-internet/wifi-on-the-london...

 

 

Thanks



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