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Community Activity
Billing
Why am I still getting billed by BT when my mobile and broadband have been transferred to EE? I do not have a landline.
Trials contact
Hello - how do I get in touch with the Trials team? The contact centre say they don’t exist and chat can’t help either. Thank you
Resolved! upgrade cancelled
Hi,Logged into EE website as i knew i was able to upgrade, went through the process chose a new phone and airtime, added a trade in which it accepted and went through all of the other bits to finish the order, recieved email to say the order is recei...
PS5 Extra bundle
Can someone please help? I ordered the PS5 bundle 24 months with PS Extra and more. But how do I manage to get access to the subscription, as there was nothing in the box, as I would have thought is where it would be? Should I be waiting for the cool...
Cannot send texts…
I’ve spoken to EE who couldn’t see any reason why I shouldn’t be able to send texts. They advised wiping my phone and starting over, which I did. (Couldn’t get back into my Apple account and lost all my photos & contacts. Had to start a new Apple acc...
Roaming EU
So EE, already you were taking the ____, now you’ve gone that bit further, so I have the top contract, sim only, £41 a month, unlimited data, you now ask, for £15 a week to use my data abroad, (France) and it’s capped at 50gb for the whole month, I h...
Roaming Issues in Malta
I have a Roaming Contract with EE for the EU. I have recently been in both Austria and Slovakia without issues. I arrived in Malta a few days ago and needed to make some urgent calls yesterday, both local and to the UK. All calls were blocked. I trie...
Almost every time I try to manage anything online I see this:
I mean does EE actively want to deter us from online management to, for instance, get an opportunity to pitch more stuff to us on the phone? Or are to conclude that at such a big tech company they have incompetent engineers/coders? Or they don’t have...
Playstation 5 £70 EE Giftcard
Hello,I recently received my PS5 from EE, which comes with a 24 month PlayStation Plus subscription and a £70 EE gaming giftcard, however the gift card wasn't included in with the console, or the PlayStation Plus vouchers. Is there somewhere else I'm...
Resolved! NOWTV Wrong email
Wonder if anyone could help me here as I’m started to get some what frustrated with this. So I currently have NOWTV on my ee box being billed by ee! My NOWTV was already signed in on my box. When I went to check my account on the tv app I can see tha...
