cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

SMS from 150 with order, but I didn`t order anything.

Gabriel121
Visitor
Read more
SMS with order, I didn't order anything!

Hello everyone!

 

Today I got a text message from 150:

 

"Hi from EE. Your JBL Live 220 White, is now being processed and will be delivered to your account address. You'll receive SMS from the courier when it's on the way. Enjoy!"

 

The problem is I didn't order anything!

About 2-3 weeks ago I upgraded from my iPhone XR 100gb plan to SIM Unlimited Data.

 

Can you explain me what's going on? I just don't wanna pay extra money for headphones I don't need.

 

Thanks!

Gabriel

2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

Call CS & inform them a mistake has been made.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Profile closed
Not applicable

@Gabriel121 it could be a free gift as @XRaySpeX suggested I would still call customer services to check if it's free or not.