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Samsung Galaxy 3 4g with non Samsung Phone

hatembomb
Visitor

Hi,

 

I got a Samsung Galaxy 3 4G watch (as a present)

 

I have an android phone but it is not a samsung

 

When i try and pair - i get the following message EE doesnt offer mobile plans for your watch

 

so It appears that EE only allows connections to Samsung Phones

No other network has it this way!!

 

Is there a way around this - i really dont want to buy a Samsung phone to use with my watch its supposed to be the other way around!!

 

So i read on a EE forum that if once you get the data plan for the watch you can do the following:

 

for initial set up Put the sim card in a >2017 Samsung -

Do the pairing using the app

Put the Sim card back in your android phone

and it should work

 

Can anyone confirm this is the case please?

 

or if they have any other workarounds for this?

 

Would be so grateful!!!

 

Thanks in Advance

 

Regards

Hatem

 

 

1 REPLY 1
Northerner
Grand Master
Grand Master

Hi @hatembomb 

 

You need to call EE CS on 150 and speak to their technical support. There was issues adding Android watches purchased from outside of EE, to plans some time ago which I'm not sure was fixed (same message you received). 

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.