SIM card

[Jayybh92]

---

I ordered  a  SIM card over a week ago and still not received it 

[Leanne_T]

Hi @Jayybh92 

Welcome to the community.

Was this a replacement SIM card or a new contract?

What day did you place the order?

Thanks 🙂

Leanne.

[Jayybh92]

Was a new contract

Sent from my iPhone

[Leanne_T]

Hi @Jayybh92 

Thanks for coming back to me.

SIM orders can take 3-5 working days to arrive, if the timescale has now passed please call our sales team on 0800 956 6000, they will help you with the SIM order.

Leanne.

[Jayybh92]

Thank you

Sent from my iPhone

[Leanne_T]

No problem at all @Jayybh92

Leanne 🙂