I have placed an upgrade order on 7th August. Under the current circumstances, slight delay was expected but it's been almost 10 days and there is sign of it. I haven't received any messages other than the very first email confirming my order. My tracking number does not work, either. I wonder where my phone is.
@Miho You’ll need to call customer services about this. They will take your call you’ll just have to be patient when calling because of the current situation.
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
