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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2990 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 16252 Views
  • 51 replies
  • 65 Helpful

SIM card

I ordered  a  SIM card over a week ago and still not received it 

Jayybh92 by Explorer
  • 525 Views
  • 5 replies
  • 0 Helpful

I have a sim only for my Ipad - no phone number

Hi, I bought a Sim only package for my iPad, it works ok.I now need to get in contact with someone on the help desk but the number I ring keeps asking for a phone number and I do not have one, nor do i have an EE phone to send the 150 message to.All ...

Ybslik by Explorer
  • 1989 Views
  • 19 replies
  • 19 Helpful

Upgrade payg sim to 4g

Hi just a quick question which I can’t seem to find an answer to, I have a payg sim that I’ve had for years which is a 3G sim. Is it possible to upgrade this to a 4g whilst keeping the same phone number? I will get a different number if that’s what I...

AlexD76 by Explorer
  • 1805 Views
  • 3 replies
  • 1 Helpful

Missing order

I ordered 2 SIM cards provided 2 different stac codes ,however I have only received 1 SIM card ! How do I find out if the other is on the way ? 

Amylou33 by Visitor
  • 443 Views
  • 1 replies
  • 0 Helpful

Resolved! Registering 2 phones to an account

I have an old  mobile (2011) that I want to add to my EE account along with the other one that I have registered but there seems to be no tool to do this. Can anyone help please?  thanks

Number hasn’t switched over from o2

Hello I’ve recently switched over from o2 to EE but my old number hasn’t switched over so I’m missing calls/ voicemails  and messages. Im currently where there is little signal so can’t call EE customer services Can anyone advise please ? Thank you !...

Angellee by Visitor
  • 590 Views
  • 1 replies
  • 1 Helpful

4GEE router 2 sim card not registering

Hi new to the site, so sorry if I come across as an idiot. I have a BT Broadband issue which has required me to purchase a temporary solution until it is fixed, and so I have gone for a 4GEE Router 2 with a 200GB sim.  I couldn't get the sim card to ...

currenc by Investigator
  • 1088 Views
  • 5 replies
  • 0 Helpful

Samsung Galaxy watch 2

Yesterday my Samsung Galaxy watch 2 was spazzing all day and  , can use touchscreen, today wake up same issue around 17:00 is stop and call EE customer service told me they have problems with all smart watch,  but Ee they should take responsibility t...

Farhiya by Investigator
  • 815 Views
  • 10 replies
  • 0 Helpful

Adding a phone to an existing contract?

My phone I bought outside of EE pre-contract is starting to wear out. My contact doesn't end until October. I was wondering if it's possible to add a phone to my current contract?