SIM card
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21-12-2020 03:50 PM
I’ve got a new SIM card because the phone I was using has been misplaced. I’ve ordered a new sim and apparently it’s not compatible with the phone, need help.
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21-12-2020 11:44 PM
If you ordered the SIM from EE it should have come as a Combi-SIM with all 3 sizes as push-outs.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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21-12-2020 11:47 PM
Hello @Kylangreen ,
Welcome to the community,
What makes you think that the SIM card will not be compatible with your phone? It comes in one size, to fit different sim slots, which you can then push the size out that you need.
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22-12-2020 08:55 AM
Hi @Kylangreen
Thanks for coming to the community.
If the SIM is not working in the phone, do you know if the phone is unlocked or been purchased from EE?
Thanks 🙂
Leanne.
