SIM card phone number.

[superspark]

Can anyone please advise is it possible to change the phone number on my SIM? I am on SIM only and ported my number over a couple of days after receiving my sim card which had an EE temporary number.

Now the sim status shows the temporary number instead of my ported number.

Thanks very much...

[Leanne_T]

Hi @superspark

Thanks for coming here.

Has the other network SIM stopped working?

Did you receive a text to let you know the number transfer was finished?

If so, what phone are you using?

Leanne 🙂

[superspark]

Hello Leanne,

I had a sim card sent to me several months ago on a 12 sim only contract. It had an ee temporary number on it, after a couple of days I asked 3 for a pac code. I used the pac code and my original number was transferred to ee and it worked right away. If I check in About Phone it still shows the temporary number which came with the sim card. I would like the sim card phone number be the same as is being used now. Does that make sense?

[Leanne_T]

Hi @superspark

Yes it does, thanks 🙂

Can you change the number in your phone settings?

What phone are you using?

Leanne.

[superspark]

No I can't change it in phone settings neither could I on my previous phone. Present phone is Note 20 5g ultra and previous was Note 8

[Leanne_T]

Thanks @superspark

In this case, please get in touch with our Mobile Care team, they will get this looked into for you.

Thanks 🙂

Leanne.

[superspark]

Thank you Leanne I will do

[Leanne_T]

No problem @superspark

Let me know how you get on 🙂

Leanne.