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SIM card not recognised on the network

AMJ09
Visitor

‎20-10-2020 06:17 AM

I get this message a couple of times a day. Restart clears it for a while.

What needs to be done to stop it happening?

0 Helpful
1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎20-10-2020 08:28 AM

@AMJ09   Try cleaning the sim with a damp cloth, make sure it’s dry before you put it back in the device.  If this doesn’t work you might need to order a replacement SIM card you can do that HERE 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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