SIM card not activated

Zoe2021
Visitor

I’ve just upgraded and was sent a new SIM card. It’s been more than 24 hours but it still hasn’t activated yet. Please help

1 REPLY 1
James_B
EE Community Manager
EE Community Manager

Hi @Zoe2021,

 

Welcome to the EE Community. 🙂

 

If your old SIM fits in your new phone you can continue using it.

 

If you need to use the new SIM, please activate it at myaccount.ee.co.uk/app/activate-sim.

 

Hope this helps.

 

James