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S21 256GB violet back order

barrowless
Explorer

‎01-07-2021 08:53 PM

Going through the upgrade process and have an S21 256gb violet on back order but apparently I need to return my current phone by the 11th July - anyone know when/if I'll get it before then so I'm not without a phone?

 

Thanks

0 Helpful
3 REPLIES 3
Christopher_G
EE Community Support Team

‎02-07-2021 07:55 AM

Hi @barrowless

 

Welcome to the community.

 

Was it the Samsung Galaxy S21 or the S21 Plus that you ordered? I'll check our stock levels. 

 

Chris

barrowless
Explorer
In response to Christopher_G

‎02-07-2021 08:07 AM

Hi @Christopher_G ,

 

Just the Galaxy S21 256gb in violet, thank you! 🙂

0 Helpful
Christopher_G
EE Community Support Team
In response to barrowless

‎02-07-2021 08:12 AM

I can only see stock for the Samsung Galaxy S21 128GB violet version or the Samsung S21 Ultra 256GB version, @barrowless.

 

I'd recommend speaking to our Mobile Care team to check to make sure everything is OK with your order.

 

Please come back and let us know what happens.


Chris

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