Upgrade plan whilst overseas with eSIM
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01-07-2021 09:24 PM
Hi,
I would like to upgrade before roaming is removed July 7th (the wife is Lithuanian)
I am in Lithuania at the moment. I will not be back in the UK before July 7th (not until the quarantine rules are canceled)
I have a Pixel 4a with eSIM.
I would like to upgrade to a 24 month / unlimited plan.
I have put everything in the basket but it is saying "EE Multi SIM" and asking me where I would like this to be sent.
I don't want a physical SIM. I want to keep my eSIM so that I can have another SIM in the slot.
Can I do this? How do I do this?
Thanks!
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02-07-2021 08:06 AM
Hi @markoascisic
Welcome to the community. 🙂
I'd recommend speaking to our Mobile Care team to see if there is anything that can be done about this.
Chris
