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Upgrade plan whilst overseas with eSIM

markoacosic
Visitor

Hi,

 

I would like to upgrade before roaming is removed July 7th (the wife is Lithuanian)

 

I am in Lithuania at the moment. I will not be back in the UK before July 7th (not until the quarantine rules are canceled)

 

I have a Pixel 4a with eSIM.

 

I would like to upgrade to a 24 month / unlimited plan.

 

I have put everything in the basket but it is saying "EE Multi SIM" and asking me where I would like this to be sent.

 

I don't want a physical SIM. I want to keep my eSIM so that I can have another SIM in the slot.

 

Can I do this? How do I do this?

 

Thanks!

1 REPLY 1
Christopher_G
EE Community Support Team

Hi @markoascisic

 

Welcome to the community. 🙂

 

I'd recommend speaking to our Mobile Care team to see if there is anything that can be done about this. 

 

Chris