S20 FE dropping out of network

vijaycheed
Visitor

My 6 month old Samsung 20 FE keeps erroring and displaying message, Insert SIM, it resets when i Restart, but its getting worse, as this happened during a call yesterday and cuts off.

My 4g connection is good and i live near a mobile mast.

Help needed please.

1 REPLY 1
Leanne_T
EE Community Support Team

Hi @vijaycheed

 

Thanks for coming to the community. 

 

How often does this happen? 

 

Are you able to try the SIM in another phone to see if the same message shows? 

 

Thanks. 

 

Leanne.