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S10 unlock code not working

Noelod2
Explorer

Got an Samsung S10 phone that I got a code from EE to unlock and its not unlocking with it now its asking for an MCK code haven't a clue what that is anyone any ideas 

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Noelod2   The MCK code is to unfreeze the device because the network unlock code is wrong or it has been entered wrong to many times.   

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.