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Community Activity
Bills
I can see my mobile bill but not my broadband bill not even where I can the broadband icon please help
New EE TV Pro Box affects broadband speed
So, new box setup yesterday, 301 channels found.However, when the box is switched on the broadband speeds plummet and makes internet access from other devices very slow and unreliable. So, I unplugged thr box and re-installed my old BT TV box. Proble...
Resolved! EU Roaming add on - inability to buy
Im in Italy for three months and have just recieved my first bill. I have been charged the £2.47. a day and decide i would rather try and find a monthly roaming add on rather than stack up a large bill to use my phone as normal. This it seems is imp...
Order
Hi I put in a order on 20th of March and said it will be dispatched in 48 hours. But order still not been further processed.
New customer, website not working, trying to setup Apple TV
I am a new customer to EE, I get an error on the online account when trying to manage add ons. Can someone please help.
How to view/access more than 1 Broadband/landline a/c on EE
I have 3 accounts (Broadband & Landline) across 3 separate domestic properties. I have recently moved to EE as the BT contracts have renewed and BT is transferring all its domestic business to EE. On the MY BT portal, I could easily switch between th...
TV freezing
Anyone else had any issues in when pausing live TV, press pause on the remote, then when I press to restart programme it will not restart , it's sticks on pause, then after a few moments the screen goes off..it doesn't do this all the time its happe...
PAYG 35 pack
Hello I want to move from the 20 pack to the 35 pack, however the 35 pack says -1024kb for data. Instead of unlimited. Is this pack unlimited data. Thanks
Resolved! New EE router not working with Smart Plugs
I haven't been able to connect my smart plugs to my new EE router since I got it over a month ago. I previously had 7 smart plugs and switches with my old BT hub but the new router has been a nightmare to comnect.I have tried switching off 5Ghz tempo...
Resolved! Setting up Direct Debit
Did anyone get this sorted as I am still going round and round in circles on this app. It said I need to go to app, manage, billing,mobile, scroll to bottom but nothing is there ??
