Community Activity

Power of Attorney

Not happy with the service at EE. Just tried for the last hour to talk to somebody about registering as my Father in Laws power of attorney and they didn't have a clue. This website is now useless, it used to be easy to talk to someone online or via ...

Lost TV channels

I have just switched from BT to EE and have now lost a number of channels I used to watch. Can anyone explain why this is? 

EE account from self employed to student

I'm a international student I was start my sim contract on November 2024 with EE that time I was new in this country and due to a language barrier my account was created is a self employed last day I visited the EE store to upgrade the contract but a...

EE Tv on mobile devices

We have just moved to EE TV and can’t seem to be able to watch tv on the iPad.  It says connect to the tv box which we have but still won’t let us view the program …? Any ideas ??

Smart Hub Pro Hairpin NAT

Is it possible for the Smart Hub Pro to have hairpin NAT allowing external IP calls from inside the network. Just with previous routers on Virgin Media this was possible. Allowing me to seamlessly use my CCTV inside and out of the network. 

Keezza by Investigator
  • 129 Views
  • 7 replies
  • 0 Helpful

Hi, I can't call.

I am using an OPPO phone in China, but cannot make calls to Chinese phone numbers. It says that calls are restricted and text messages cannot be sent. The UK number has enough balance. Please help me solve this problem. Thank you very much.

nowkawa by Explorer
  • 82 Views
  • 4 replies
  • 1 Helpful

Data ending early

If monthly data runs out a week early and you top up will you get the purchased data in a week, not now?

Does Smart Hub Pro password require special character?

I'm just about to join EE and will be receiving the new Smart Hub Pro with wifi 7 during the week.To get ahead, I planned to change my current BT router's SSID to <mynewssid> and a correcthorsebatterystaple-style passphrase.Then, when the EE Smart Hu...

vulpi by Investigator
  • 71 Views
  • 4 replies
  • 1 Helpful

Poor ethernet performance

Hi allI’ve noticed recently I get much higher speeds over WiFi than I do Ethernet which I find strange (tested with a 2.5gb port laptop, get about 600mbps max) . I’ve had a look at the technical log and it seems Ethernet port 2 seems to go up and the...

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Colesey by Established Contributor
  • 92 Views
  • 6 replies
  • 1 Helpful