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13-08-2020 11:30 AM
I have an old mobile (2011) that I want to add to my EE account along with the other one that I have registered but there seems to be no tool to do this. Can anyone help please? thanks
Solved! See the answer below or view the solution in context.
16-08-2020 11:19 AM
13-08-2020 11:50 AM
@soobeedoo2 Does the other device have a SIM card in it ? If so is that SIM card registered to your account?
13-08-2020 11:58 AM
13-08-2020 01:59 PM
Hi @soobeedoo2,
Welcome to the EE Community. 🙂
Sorry, if your SIM hasn't been used since 2011, it will have been permanently disconnected.
You can order a new EE SIM at shop.ee.co.uk/price-plans/free-sim.
Hope this helps.
James
13-08-2020 08:00 PM
You can't register anything to MyEE until it has a live mobile no. It's the mobile no. that is being registered.
16-08-2020 11:19 AM
16-08-2020 11:27 AM
Morning @soobeedoo2
Glad the shop could help you get the information you needed from the phone 🙂
Hope you have a lovely Sunday 🙂
Leanne.