The EE Community

Smart Hub Plus SH31B Router Firmware changelog

Hi,Just thought it might be worth putting up a list of all the firmware rollouts for the Smart Hub Plus SH31B Router that have happened in the past year or so to see if this adds/removes functionality or fixes/introduces any bugs to the routers.Last ...

HIHi SIP (communicator app) phone stopped working

My partner has been working from home just fine making calls using HiHi communicator app on her work laptop until Monday morning 3 days ago when it started saying making calls was unavailable.As a work around we used a hotspot to test and instantly w...

EE Mini-hub 3958-2.4GHz not working

I have no internet or landline due to a possible router power issue and or wiring issue to the house. This is the 3rd time in a year it’s happened and last time I was sent an EE Mini-hub 3958-2.4GHz which wasn’t needed but I was told to keep just in ...

Cancel order

Cancel unlimited sim plan 0 no contract | Unlimited minutes and texts

Calling UK from Iraq on PAYG

Hi I am in Iraq and in need of calling my bank in the UK urgently and it's telling me calls are blocked....I can receive calls and have been able to make them in the past.I have plenty of credit and just bought a @£20 data add-on as someone said it w...

New phone

So I’ve just bought the iPhone 15 the problem with it, not the fact that it took over 5 times for me to actually set up the phone because it kept being slow and just loading for a long time but that I noticed that some of my data from my apps haven’t...

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My Granddaughter tried to commit suicide due to treatment by EE

Can someone please advise me/help me.  I have been with EE for 25 years.  I have my phone, business and tv with them.  My Granddaughter who is 19 and fresh out of college was telephoned by a company who supposedly got her details from the Indeed webs...

New contract + refund for old

Hi,I have simple question, I wonder if you could help me.I've contacted EE last month to upgrade my contract to pay monthly just for the simcard from the phone (I was paying over 60 pounds for 2 years, contract finished, but it still charged me over ...