Refund

Mattyp77
Explorer

‎08-05-2021 08:20 PM

 I brought pavkage however its took double money I wish to get 15 refunded 

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4 REPLIES 4
XRaySpeX
EE Community Star
EE Community Star

‎08-05-2021 10:40 PM

@Mattyp77 : This user discussion forum can have no access to your specific account. You need to query this with CS.

If you think I helped please feel free to hit the "Thumbs Up" button below.

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Leanne_T
EE Community Support Team

‎09-05-2021 09:23 AM

Hi @Mattyp77

 

Thanks for coming to the community. 

 

Do you have a pay as you go or pay monthly account?

 

Thanks 🙂

 

Leanne.

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Mattyp77
Explorer
In response to Leanne_T

‎09-05-2021 09:28 AM

I have a pay as u go 

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Leanne_T
EE Community Support Team
In response to Mattyp77

‎09-05-2021 09:41 AM

Hi @Mattyp77

 

Thanks for coming back to me. 

 

Can you text BALANCE to 150 and let me know the reply?

 

Leanne.

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